Terms and Conditions

Warren & Louise London

These General Terms and Conditions apply to all purchases made through the Warren & Louise London website, accessible via info@warrenlouiselondon.com.

1. Applicability

By placing an order in our online store, you declare that you have read, understood, and fully accepted these Terms and Conditions.

2. Product Information

We make every effort to describe our products accurately and keep information up to date.
However, typographical errors or inaccuracies may occur. In such cases, we reserve the right to correct them at any time.

3. Orders and Payments

  • Orders are processed only after full payment has been received.
  • Available payment methods may vary depending on the customer’s country or region.
  • It is the customer’s responsibility to check which payment methods are available for their location.

4. Processing and Delivery

  • Processing time: 1–3 business days
  • Shipping time: 3–7 business days (depending on the customer’s location)
  • Orders are shipped directly from our supplier in China.

Please note that delivery times may vary due to external factors such as customs, international logistics, or public holidays.

5. Returns and Cancellations

For all conditions regarding returns and cancellations, please refer to our Returns Policy, published separately on our website.

6. Liability

  • We are not responsible for loss or damage during shipping when tracking indicates that the package has been delivered to the address provided by the customer.
  • The customer is responsible for providing accurate and complete delivery details.
  • Any address errors must be reported within 24 hours after purchase.

7. Intellectual Property

All content on the website, including texts, images, logos, designs, and graphic materials, is the exclusive property of Warren & Louise London and may not be used, copied, or distributed without prior written authorization.

8. Complaints Procedure

Complaints can be submitted in writing to:
📩 info@warrenlouiselondon.com

We are committed to responding within a maximum of 5 business days.

9. Applicable Law

These Terms and Conditions are governed by the laws of London
Any disputes will be resolved before the competent courts of London.