Privacy Policy

This Privacy Policy applies to all services offered by Warren & Louise London, accessible via info@warrenlouiselondon.com.
We deeply respect our customers’ privacy and guarantee that all personal information provided will be handled confidentially, securely, and in accordance with applicable data protection laws.

1. Personal Data We Collect

We collect personal data that you provide when placing an order, creating an account, or contacting our customer service. This may include:

Full name
Full address
Email address
Phone number
Payment information
IP address and device data
Activity and behavior on our website

2. Purpose of Data Processing

We use your personal data exclusively for the following purposes:

Order processing and shipping
To prepare, verify, and deliver your purchase correctly.

Customer service
To respond to your questions, resolve issues, and provide efficient support.

Relevant communications
To send updates about your order, important information about our services, or promotional messages (only if you have given consent).

Continuous improvement of our service
To analyze browsing behavior and optimize user experience, website functionality, and internal processes.

3. Data Sharing with Third Parties

We only share your personal data with third parties in the following cases:

Payment providers
Shipping and logistics services
Technical and analytics platforms
Legal obligations

We never sell your personal data to third parties.

4. Data Retention Period

Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, or for the legally required period in accordance with applicable regulations.

5. Use of Cookies

Our website uses cookies for the following purposes:

To improve website functionality and performance
To analyze visitor behavior
To remember your preferences
To display personalized content and advertisements

You can manage or disable cookies at any time through your browser settings.

6. Your Rights as a User

You have the right to:

Access your data
Rectify your data
Request deletion of your data
Object to data processing
Request data portability
Withdraw your consent

To exercise these rights, you can contact us at:
📩 info@warrenlouiselondon.com